Shipping & Pickups
You will receive a confirmation by email shortly after placing your order. Please re-check your shipping address for mistakes. Extra shipping cost as a result of a wrong address will be for the client’s costs.
Your order will be dispatched within 1-2 business days from the time it is placed. As soon as your order is dispatched, you will receive a shipping confirmation by e-mail. This email will include carrier and tracking info for your parcel. Please note that during sale and collection releases, dispatch time may take up to 5 days.
The Netherlands 1 working day Free shipping on all orders
Europe Zone 1 1 – 3 working days shipping cost: € 14 Free shipping over €200
Europe Zone 2 2 – 5 working days Shipping cost: €20 Free shipping over €200
Rest of the World 2 – 7 working days Shipping cost: €35 Free shipping over €200
Europe Zone 1:
Belgium, Luxembourg, Germany, France, Denmark, and the United Kingdom
Europe Zone 2:
Countries include; Albania, Andorra, Armenia, Austria, Belarus, Bosnia And Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Faroe Islands, Finland, Georgia, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Republic Of Macedonia, Malta, Monaco, Norway, Poland, Portugal, Romania, Russia, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, and Ukraine.
Packages will be shipped using standard shipping services, which are PostNL or DPD.
Customs, taxes, duties, and collection fees may still apply. All duties and/or taxes are the responsibility of the customer and are not collected by Dumluck., nor are they included in the order total. Any applicable fees will be due upon delivery. If so, the shipping company may contact you once your items are in customs to let you know the cost. Be aware that this may delay your delivery time as goods held at customs will be your responsibility to pay the necessary charges for local authorities to release the goods. Delivery times are provided as guidelines only and do not take into account possible delays caused by payment authorization and/or stock availability. In the event that your order does not arrive within the approximate delivery period stated, we will do our best to assist in tracking your order. In the event of non-delivery of your order, we are unable to process a replacement order until 21 business days following the original shipment date.
Shipping costs for uncollected packages will not be paid by the Dumluck.